News & Events

One Day National Webinar | Consumer Protection Act, 2019: New Changes




Monday, December 21, 2020, 10:00 am

The Chair on Consumer Law and Practice, NLSIU along with Navrachana University, School of Business and Law, Vadodara is jointly organising a One Day National Webinar on ‘Consumer Protection Act, 2019: New Changes’ on December 21, 2020.

The webinar will touch upon the different aspects of consumer law and how new framework going to fulfil the current requirements of consumers. The redressal mechanism, mediation system and CCPA have been introduced/revised to make consumers familiarize and actualize with their day-to-day needs. This one day program mainly focused to provide the attendee with an insight to the new act and changes introduced by it.


10:00 to 11:00 AM: Inaugural Session & Address by Chief Guest
Chief Guest: Hon’ble Mr. Justice R. K. Agarwal, President, National Consumer Dispute Redressal Commission, New Delhi, former Judge of Supreme Court of India

11:00 to 12:00 PM: Session 1 – An Over View of Consumer Protection Act-2019
Speaker: Prof. (Dr.) Ashok R. Patil, Chair Professor, Chair on Consumer on Consumer Law and Practice, NLSIU, Bangalore

12:00 to 1:00 PM: Session 2 – Consumer Redressal System
Speaker: Mr. Jaideep Verma, Advocate, Founder- JaideepVerma & Associates, Advocates, Vadodara

1:00 to 2:00 PM: Lunch Break

2:00 to 3:00 PM: Session 3 – Liability of Medical Negligence under Consumer Protection Act
Speaker: Hon’ble Dr. S.M. Kantikar, Member of National Consumer Dispute Redressal Commission, New Delhi

3:00 to 4:00 PM: Session 4 – Consumer Protection in E-Commerce: Reforms in India
Speaker: Dr. Pratima Narayan, Advocate, Founder PartnerTechLawLogi Consulting LLP, Bangalore


This webinar is open for Students, Lawyers, Research Scholars, Teachers, Judges, Professionals and Academicians, NGO or for anyone who is
interested in the topic of the Webinar. E-Certificates will be provided to all the registered participates who attend entire session through Zoom platform and submit the feedback form which will be provided before winding up of the program.


  • Platform: Zoom/YouTube
  • Last Date for Registration: 20th December 2020
  • Registration Fee- Free
  • Non registered participants can view the live session on YouTube: Watch Live on YouTube
  • Registration Link: Click Here To Register

For more details/queries, please contact:
Ms Shivani Kinniwadi, President- Student Council – 7499925929
Ms Prayrana Singh, Secretary- Student Council – 9558758728


Navrachana University is a Private University established under the Gujarat Private University Act, 2009. The University has Five schools:
School of Business and Law, School of Engineering and Technology, School of Liberal Studies and Education, School of Environmental Design
and Architecture and School of Science. We have around 22 programs across all the schools. The University has embarked on a new educational paradigm that lays simultaneous emphasis on disciplinary education, inter-disciplinary education, professional education and general education. Under the aegis of School of Business and Law, the University runs a Five Years Integrated BBA,LLB Law programme.


In the Indian history for the first time the Chair on Consumer Law and Practice (CLAP) has been established in August 2008, by the Ministry of
Consumer Affairs, Food & Public Distribution Department of Consumer Affairs, Government of India, New Delhi at National Law School of India
University, Bangalore to promote research, teaching and training in Consumer Law and Practice.